Your monies / booking can be placed on hold within our system.
We can put your monies / booking paid on hold without any penalties. NO Expiry
We have in place a very fair policy for this situation, postponement to a future date, with NO expiry date No penalty NO additional fee’s
All we ask is that as soon as you know, please let us know & we can gladly check availability.
All days / dates / times / suburbs / limos are subject to availability
Your credit is also fully transferable to another person / day / date / time / limo , of your nomination – subject to availability.
There are NO FULL refunds issued for cancellations / delays of event / change of mind.
Hence our services are pre-booked & pre-paid & Guaranteed in writing by us – NON refundable – If you wish to cancel that would incur additional fee’s – for the accounting / handling / chauffeur booking guarantee / limo booking guarantee / Loss of income / Card merchant fees & change of booking admin
“Retailers don’t have to give you a refund or exchange if you simply change your mind.”
Services you can’t cancel – You can’t cancel a service contract or get a refund if the problem was outside the control of the provider or if you: changed your mind
More ACCC info is also available here https://www.accc.gov.au/consumers/consumer-rights-guarantees/covid-19-coronavirus-information-for-consumers#travel-cancellations-and-changes
IF YOU ARE UNCOMFORTABLE WITH ANY OF THE ABOVE PLEASE DO NOT BOOK OUR GUARANTEED SERVICES